Shipping Policy
At MONTRE, we aim to make every order as smooth and reliable as possible.
Order Processing
All orders are processed within 1–2 business days.
Once your order has been processed and dispatched, you’ll receive a shipping confirmation email with tracking details where available.
Please note that orders placed on weekends or public holidays will begin processing on the next business day.
Delivery Times
Estimated delivery time after dispatch:
5–8 business days
Delivery times may vary slightly depending on your location, local courier delays, customs processing, or periods of high demand.
Tracking Your Order
Once your order has been dispatched, tracking information will be sent to the email address provided at checkout.
Please allow a short period for tracking updates to appear after receiving your dispatch confirmation.
Shipping Addresses
Please ensure that your delivery address is entered correctly before completing your order.
MONTRE cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.
Delays
While we aim to deliver all orders within the estimated timeframe, occasional delays may occur outside of our control.
If your order has not arrived within a reasonable period after the estimated delivery window, please contact our customer support team and we’ll assist you.
Need Help?
If you have any questions regarding your order or delivery, please contact us through our customer support page.
MONTRE
Refined essentials, delivered to you.